+63 38 501 3000 – 10, +63 38 412 1065 – 67 customercare@alturasbohol.com

Send us a Message

Corporate Center

Upper Ground, North Wing,
Island City Mall, Tagbilaran City,
Bohol, Philippines 6300
+63 38 501 3000, +63 38 412 1065
customercare@alturasbohol.com

Frequently Asked Questions

Send us an email and we will get back to you as soon as possible.
For urgent matters, you may call or text 09190696348 from 8:00am to 5:00pm only.

What are your store hours?

​Island City Mall Supermarket opens from 8:00am to 9:00pm while the H&F department opens from 9:00am to 8:00pm. Most tenants are open at 9:00am.

Alturas Mall Supermarket opens from 7:30am to 8:00pm while the Home & Fashion department opens from 9:00am to 7:30pm. Most tenants open at 9:00am.

Plaza Marcela Supermarket opens from 7:30am to 7:30pm. Most tenants open at 8:00am.

Alta Citta Supermarket opens from 7:00am to 9:00pm while most tenants open at 9:00am.

Click here for a complete list of store hours.

What's the latest sale and promos?

Join Alturas Malls Facebook Community to get the latest update on sales and promotions.

What is the latest on Screenville Cinemas?

For movie updates, visit Screenville Cinema’s Facebook Page.

Do you have food delivery service?

Join Alturas Food Delivery on Viber to see the menu and place your orders.
 
To place your orders, you may call any of the following numbers below:
+63 38 501 3020
+63 917 311 3609 (Globe)
+63 920 901 2028 (Smart)